Return policy for in store purchases:
Here at Queen Custom Couture we strive to make every experience in our store the best one possible. We encourage each customer to try on the garment they are interested in while here in the store. We are happy to provide shoes to check hemlines, and do anything possible to make sure the garment you choose is the perfect one for you! With our inhouse seamstress we can even book an alterations appointment for you to have her here for a fitting while in store! We will take every measure to ensure you are happy with your purchase!
All in store purchases are final. No returns will be accepted for any reason. Exchanges or store credits will be reviewed on a case by case basis and are subject to management approval. This will only be considered on new, unworn items with tags still intact.
*Please see our online purchase policy for online purchases only